Touch Dual, double the Touch or half as much?

December 6, 2007

The latest SPVsmartphone from Orange arrives

No longer an Orange SPV now an HTC dual, I’ve just received the device as an upgrade for free with a £10 a month tariff reduction and maintaining my father in law’s broadband…. all great but you know what’s best ?

1) you can get the touch today screen on the dual (the appalling orange one is displayed by default but you can change it easily)

2) the weather application includes Nottingham England and so many more locations by default ;) no more tweaking

 more soon

Al

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Back intact and bear free

August 31, 2007

Canadian jaunt turned into a very rewarding Canadian Trial

I’m Back from Algonquin provincial park – still a little jet lagged about 10000 kcal down in the week not lost any weight but converted about 16 lbs from fat to muscle. feeling very refreshed revived and ready for anything.

top tips and observations:

Do not let a man with a hangover be responsible for buying your food for a canoe trip.

Do not underestimate mother nature she is very unforgiving

Sometimes a walk in the park is decidedly not a walk in the park.

do not fall for the skin so soft myth – the Algonquin biting insects just don’t notice it

Bears do sh*t in the woods :) and just because you don’t see them it doesn’t mean they aren’t there.

Moose are BIG

honestly I loved it but it was damn hard – no film crew around the corner for us and we had a few hairy moments.  

I feel pretty  invulnerable at the moment  even though it’s the most physically demanding thing I have done in my life my body is suffering and I’m somewhat exhausted.

Apologies to the lovely couple who had to put up with my stench of bog water for 6 hours on the way home I had no idea until I got back to my own house.

expect normal service to be resumed shortly

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away for a Canadian jaunt

August 17, 2007

I’m off to play with bears and moose :)

bear

Hopefully won’t get too close but I’m away for a canoeing holiday in the Algonquin provincial park in Ontario.

Scared and exhilarated at the same time  so far out of my comfort zone ( i.e. more than 10 miles from a power socket ) and limited technology allowed to be taken anyone know where I can get 11000 AAA batteries cheap ? :)

Back early in September blogging opportunities will be sparse

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HTC Touch review Live

August 15, 2007

My Latest Guest Review is online on Tracy & Matt’s site

today

to see the full review go here

For the 10 second summary,  the Touch is great bit of kit, a fantastic form factor and looks really cool but a little on the underpowered side. if you’re easily frustrated by a little waiting steer clear, if you’re happy to compromise on speed for the cool factor fill your boots.

Biggest Plus: Biotouch or TouchFLO, fab for broad fingered people like myself. (battery life and size are worth an honourable mention)

Biggest Minus : resources, it could do with a bit more memory

Not Sure….:  TouchCube, great to look at but doesn’t actually do much.

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the HTC Shift is nearly here

August 14, 2007

HTC push the boundaries of the UMPC form factor

well it seems they’ve done it again, those innovative people over at HTC have come up with another market beater. this time it’s the HTC Shift.

I snagged the info via Tracy and Matt who seem to be the getting the skinny first on quite a few devices these days Matt snagged it from  Hugo Ortega over at Uber tablet got hold of one of the first ones in Australia. the video is pure techno porn, minus the money shot (just)

The device specs are pretty impressive a 40 Gig HDD with HSDPA built in, Biometrics, WiFi, GPS and all in a lovely package. the shift has   dual RAM and processors – why ? you ask because it supports….

Windows Mobile 6 professional  AND Windows Vista Business

yes…   

Windows Mobile 6 professional  AND Windows Vista Business

AT THE SAME TIME!

Oh and for eye candy it supports Aero as well.

A while ago I mused on the blurring  of the line between the benefits of a full desktop OS and the rapid on off of Windows Mobile the inevitable power versus speed trade off that would inform your OS choice, well in one fell swoop HTC have blown this line to smithereens.  

Hugo describes the alternative environment as a kind of sideshow, which it isn’t, the Shift  has a full Windows Mobile 6  Professional environment, wrapped up in the HTC today skin, as seen on the Touch. With WM 6 pro of course you get Office Mobile, you get IE Mobile, you’ll get Windows Live and with exchange activesync you have near instant access to all your everyday applications, mail, calendar and contacts  in fact, all the benefits you have from a standard WM  device now with a 5 day battery life.

Switch to vista and you have a full blown operating system with all the regular applications you might need, yeah battery life drops to 3 hours but hell you’re running Vista.

The only oddity is the cellular,  apparently it’s data only, but I can’t see why using the SDK someone couldn’t write a fairly comprehensive phone application.

remember this is a UMPC but it’s a world beating UMPC, HTC innovation has done it again a unique solution to the greatest dilemma facing the mobile professional today….. Windows Mobile or Windows Vista ? ..forget it  get a Shift, I know I am and I’m going to get one as soon as humanly possible.

the only downside, I know hundreds of users that would benefit from this and I guarantee the product will be in constraint before  the day it hits the shelves.

well done HTC  very well done,  a peach of a product, a peach that’s going to have those apple fanboys green with envy !!!

it’s available for via Expansys on preorder for £740 +VAT sans contract.

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Rumble in the telecom Jungle part 2

August 4, 2007

why the PBX is dead

Matt has posted a very interesting response to  my doom laden assessment of the future of the PBX.

Here I should declare my position, I’m a big fan of  the appliance led approach to telephony, hell it’s were I came from and emotionally I’m a bit of a stick in the mud whilst intellectually I’m a technology radical,  I’d like to see the PBX survive,  the flashing lights of that dedicated box are somehow reassuring but it’s on it’s way.

Having digested  matt’s post I think some of the arguments put forward for retention are perhaps equally arguments for discarding the good old PBX.

Call centres or contact centres are a prime example, all they really are are management information systems, a true contact centre is interested in quality and  nothing else, quality of interaction, quality of the transaction and quality of the management are the key drivers, the PBX plays little part and will be increasingly marginalised as voice becomes just another route in.

The communications hub which will inevitably be a server will accept interaction from whichever source the customer chooses and deliver it to an agent, taking my teenage sisters preferences (and she is the next gen worker and consumer) the source will probably be IM followed by text followed by email followed by voice followed by fax  and the PBX is just a sideshow to that route, any dumb gateway will do.

For call handling the foibles that ad hoc groups want are pretty much impossible to accommodate in the traditional model. as a hypothetical user I want my calls to go to me then to my colleague Melissa then to John our support person then to my voicemail which  is the kind of nightmare PBX engineers are often confronted with, trying to fit that into the prescriptive environment of directory numbers and pilots and groups and trunks is a real mind bender.

Send a call to me and then let me control it with a monitoring core application that stops me setting up a perpetual loop or breaking the system. Systems should be able to tell me that the reason I can’t divert  to Melissa is because she is diverting to me and when we achieve this we’ll liberate users and remove the management headache. Having spent time in the bowels of a few PBXs I long for plain English and I’d much rather let the users administer the process.

As Matt says The little stuff you take away is always a problem but you can always assuage the user by education up front and showing them the benefits of the new system, it’s been ten years since a feature has lost us a sale because everyone knows that the 1500 features that manufacturer X  offers still boils down to the 100 that everyone uses and every manufacturer offers , gone are the days of three pages of proposal devoted to an appendix describing directed call pickup and it’s friends.

Sticking with what you know and have will usually have a benefit but what if your choice is to upgrade your proprietary PBX; add  voice functionality through an application sat on your existing network (maybe the network IS the application) or, and this is a real possibility, the inevitable upgrade you will perform on your email system just happens to provide you with a free enterprise strength telephone system?

Like Matt I believe that unified communications needs a single unified interface whichever  application delivers that successfully is going to be the winner and what if  the application that provides UC is the application that 300m of us use day in day out for most of our messaging…….  

You know I think the death of the traditional PBX is much much closer than any of us might have thought

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Native Windows Mobile Office 2007 support Here at last

August 3, 2007

spotted on ROM updates for the XDA Orbit and Trion

Jason has posted about O2 releasing two new updates for their XDA range both of which include Office 2007 support. I’d been hoping to see this soon and was a little puzzled that teh WM6 launch didn’t include this support from day 1 bearing in mind how close the WM6 ad EVO launches were.

interesting support is embedded in a ROM I hope this isn’t going to be the norm as it means starting all over again with customisation or splashing out on a backup app.